Privacy Policy

We collect information in three ways: directly from you, automatically through your use of the Service, and from third parties.

We use the information we collect for the following purposes:

• Providing, operating, and improving the Service.
• Processing transactions and sending related information (receipts, invoices).
• Sending transactional and service communications (password resets, account alerts).
• Sending promotional communications — you can opt out at any time.
• Responding to your comments, questions, and support requests.
• Monitoring and analyzing usage trends to improve user experience.
• Detecting, investigating, and preventing fraudulent or illegal activity.
• Complying with legal obligations and enforcing our Terms of Service.

Legal basis (GDPR): We process personal data on the basis of contract performance, legitimate interests, legal compliance, and — for marketing communications — your consent.

We do not sell your personal data. We may share your information in the following limited circumstances:

• Service providers: vendors who process data on our behalf (payment processors, hosting, analytics, email delivery). They are contractually bound to protect your data.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before such a transfer.
• Legal requirements: if required by law, regulation, legal process, or government request.
• Safety: to protect the rights, property, or safety of Success Unlocked, our users, or the public.
• With your consent: for any other purpose with your explicit consent.

We use cookies and similar tracking technologies to operate and improve the Service. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Account data: retained for the duration of your account plus 90 days after deletion.
• Transaction records: retained for 7 years for tax and accounting compliance.
• Support communications: retained for 3 years.
• Analytics data: aggregated and anonymized data may be retained indefinitely.

When we no longer need your data, we securely delete or anonymize it. You may request early deletion under your rights below.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at privacy@successunlocked.com. We will respond within 30 days.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately at privacy@successunlocked.com and we will take steps to delete the information.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where required by law, notify you by email or through a prominent notice on the Service.

Your continued use of the Service after any changes become effective constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

For privacy-related questions, data requests, or to report a concern:

If you are located in the EU/EEA and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.